
Digital Support for Parents
School Tools
Which tool do I use?
Infinite Campus: Grades, attendance, and schedules
Canvas Parent: Course materials and upcoming assignments
Remind: Messages and updates from teachers
Try a five-minute check-in: Ask your child to show you what’s coming up this week and where they might need help.
Need account help? Call the school at 910-822-2570 or click the one you need help with for some online help.
Social Media
Social media safety
Regular conversations help your child know they can come to you when something online feels wrong.
Everyday habits
Ask your child to show you an app they use. Together, check who can contact them and see their posts. Agree on times to put phones away for conversation, rest, and sleep. Keep asking what they enjoy online—and what makes them uncomfortable.
If cyberbullying happens
Listen without blaming your child. Save screenshots, and don’t share or respond to hurtful posts. Report the content in the app. Contact the school when students or school life are involved.
Report a safety concern
Students and adults can report concerns anonymously, including bullying, through CCS Say Something.
The 24/7 hotline number is 1-844-572-9669.
AI @ Home
AI can help with learning, ideas, and everyday tasks. You do not need to be an expert to help your child use it wisely. Start with a conversation and explore together. Below, we have resources to help set boundaries and keep students safe. We also have some help to learn and create together.
Safety and healthy boundaries
Protect privacy. Keep passwords, addresses, school details, photos, and private family information out of AI chats.
Check the answers. AI can sound confident and still be wrong. Compare important information with reliable sources.
Keep people close. A chatbot may sound caring, but it cannot replace a trusted person. Encourage your child to bring worries to you, a counselor, or another trusted adult.
Set expectations together. Review age requirements and privacy settings. Make time for sleep, friends, and activities away from screens.
Helpful guides
AI chatbot guidance by age — Common Sense Media
Advice for children and teens, including emotional boundaries.
Parenting in the AI age — UNICEF
Conversation starters and signs that your child may need more support.
Learn and create together
Start with something familiar. Ask AI about a hobby or topic your child knows, then check the response together.
Use it to practice. Ask for hints, explanations, or practice questions. Have your child explain what they learned in their own words.
Build on an idea. Brainstorm a story, project, or family activity, then make your own choices.
Follow the teacher’s directions. Check what AI use is allowed before using it for schoolwork.
Free resources to get started
AI Literacy Toolkit for Families — Common Sense Media and Day of AI
Videos, conversation cards, and activities to explore together. Includes English and Spanish resources.
A parent’s guide to generative AI — Common Sense Media
Plain-language explanations of AI, its benefits and risks, and ideas to try together.


