Make a Difference: Become a Family Ambassador for CCS!

Cumberland County Schools (CCS) is relaunching its Family Ambassador Program with a bold new structure and enhanced district-level support. We’re looking for trusted and enthusiastic community members to serve as connectors between families, schools and the district.

This is more than just a volunteer opportunity. It’s a chance to serve, to lead and to support student success—because when families are engaged, students thrive.

What Does a Family Ambassador Do?


As a Family Ambassador, you will:

  • Take part in district-level training and monthly meetings

  • Share family-friendly information with others in your community

  • Work with other ambassadors in your attendance area to support district initiatives

  • Receive a Gmail account for communicating with families and be listed in the district’s public directory

  • Explore creative, community-based ways to engage families beyond the school walls

You may also be asked to support school-level events with the principal’s approval. But your primary role is to bring timely information out into the community. That could include:

  • Facebook Live sessions

  • Community center or church meetups

  • Neighborhood outreach

  • Attendance area team meetings

  • One-on-one communication with families who reach out for help

You won’t need to have all the answers. You’ll be trained to listen, guide and connect families with the right CCS staff or resources. When questions or concerns arise that require extra support, you’ll know how to escalate them to the Communications and Community Engagement team.

Requirements for Participation

To serve as a Family Ambassador, you must:

  • Be a registered CCS volunteer or be willing to sign up

  • Pass a CCS background check

  • Be available to attend one monthly district meeting (day or evening session offered)

  • Participate in attendance area team check-ins

  • Complete onboarding paperwork, including a W-9 form

  • Be comfortable using email and basic communication tools

  • Submit monthly activity documentation

  • Represent CCS with professionalism and a heart for service

  • Cannot be a current CCS employee

What’s in It for You?

  • Access to monthly toolkits, expert insights and exclusive training

  • Visibility in a districtwide ambassador directory

  • Opportunities for community leadership and collaboration

  • A chance to make a measurable difference for students and families across the district

  • The opportunity to earn up to $100 per month by completing monthly engagement tasks and reaching your point goal

Ready to help shape the future of family engagement in CCS?
Apply today to be a part of something meaningful and help us bring families and schools closer together—one connection at a time. When families are involved, students are better supported at every step of their journey.